Our commitment to child safety

Storypark is committed to the rights and safety of every child. As we work to help every child fulfil their unique potential by connecting and empowering the community around them, we:

  • Commit to the safety, participation and empowerment of all children
  • Have zero tolerance for child abuse, and any allegations and safety concerns are treated very seriously
  • Will contact authorities when we are concerned about a child’s safety
  • Maintain robust recruitment and HR practices for all staff
  • Support cybersafe learning environments where ICT is used safely and responsibly
  • Provide and facilitate ongoing support and training on digital safety literacy and practice
  • Support and respect all children and are committed to the cultural safety of children from culturally and/or linguistically diverse backgrounds
  • Providing a safe environment for children and families with disabilities

Our platform

Storypark is a secure private space for children, educators and families to safely share content including photos and videos with one another. Educators invite parent(s) or guardian(s) to their child's profile, after which the parent or guardian has full control of access to the child’s information and documentation and no personal information is shared with third parties.

We work with IT security specialists to ensure we have the latest security systems in place, and consult with early childhood specialists to ensure best practices. To learn more about how we keep your data safe, check out the privacy area in our help centre.

Our staff and recruitment

We actively recruit people who share Storypark’s values and believe in our purpose.

We conduct thorough reference checks and, where available, police record checks to ensure staff suitability. All staff must agree to abide by our code of conduct, which details the standards of conduct required when working with children.

Digital safety and being responsible online

Understanding digital safety is crucial when working with or caring for young children, as they cannot make their own decisions about what gets published online.

Whether you are an educator, administrator, parent, family member or a caregiver, consent and agency matter in digital life. Read this page (as it includes guidelines, links and resources on staying safe and responsible online) and consider how you contribute to children’s digital safety.

Even if you are confident in your own digital safety knowledge and practices, don’t assume others are. Check if all those invited to your account have the knowledge they need.

Children’s digital safety is always a community effort. While Storypark is a secure system, people without appropriate cybersafety knowledge can make it less secure by not keeping passwords safe, sharing information outside of Storypark or posting inappropriate content or comments.

Foundational digital safety includes:

  • Keeping devices, apps and web browsers up-to-date
  • Using the latest antivirus software and firewalls
  • Using strong, unique passwords (Storypark will never request your password)
  • Using a password manager
  • Learning what suspicious or antisocial online behaviour looks like and how to report it

Further information for educators and ECE providers


Digital policies and educator use agreements

Early learning services have a legal obligation to ensure the safety of children and equipment, and this extends to digital technology use. Putting in place a digital policy is the first step to meeting those obligations. Even solo caregivers have certain responsibilities to the children in their care.
A digitally safe ECE service should have these three main components in their policy:

  • Appropriate policies, use agreements and procedures
  • An effective digital security system
  • A comprehensive digital safety education programme for the ECE service’s community

Storypark’s Terms and Conditions are a legally binding agreement between Storypark and its customers, outlining the rules, responsibilities, and limitations for using Storypark. However, we strongly recommend all services also create and implement Educator Use Agreements (also known as Acceptable Use Agreements). These detail the programs and processes an organisation has in place to support educators to be safe, ethical and responsible users of digital technologies.

Publishing children’s information online

Parents or guardians must agree to an online consent form during sign-up that outlines how their child’s information will be used.

It’s important that parents and guardians understand how your use of Storypark relates to collecting, storing, securing, using, disclosing and destroying their children’s personal information. It is recommended that you provide additional detail specific to your service’s practice. If a parent prefers their child not to appear in group stories, you can adjust the permission settings within Storypark.

Resources for educators and ECE providers

Further information for families

Sharing your child’s profile with extended family gives your children an authentic audience. Never invite someone you do not know and trust completely.

Sharing information and content outside of Storypark

When it comes to your own children, it is your choice what you share outside of Storypark. Remember that young children cannot make their own decisions about what gets published online, so you have a responsibility to ensure whatever is shared is in your children’s best interests.

Sometimes other children may feature in the same photos, videos and stories as your children. In these cases, never duplicate or upload them to the internet, social media or share them with anyone without those children’s parents’ permission.

Resources for parents and families